Hi, My name is José Miguel Santos. I partner with companies that need help solving product-related problems.
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I only take projects I am passionate about, but I am flexible about the arrangements (part-time, full-time, ad-hoc) and the role I need to play.
While I appreciate experts' value, my value comes from being a generalist. I have worked in many different industries, companies, and geographies, and the value I bring is that I can think differently about problem-solving than most.
I have gone through the full spectrum of product management, from b2c/b2b, e-commerce to health tech, playing IC and manager roles, and I am comfortable playing the part that is needed to get a product to be sucessful.

Since I was young, I have liked programming and was passionate about technology, so I studied Computer Science, where I learned the potential of technology to change people's lives.
After my degree wanted to learn more about business and joined McKinsey, where I learned how to be great at problem-solving, I moved to New York to consolidate my business insights by doing an MBA at Columbia, where I expanded my network.
I decided to get into Product Management and went to Google, where I worked in e-commerce (Google Shopping) and lived through Innovator's dilemma in real time.
After, I explored the startup world at DoorDash, where I was the PM responsible for launching a new product, 0→1 Storefront (”Shopify for restaurants), in the middle of the pandemic until IPO.
I moved back to Portugal to be close to family with born of my first son and did a sting at SWORD Health as the Head of Product, growing a team from 7 to 20+, reporting to the Founder, where I scaled the product team in hyper-growth phase (Series B to Series D, $2B valuation)
Since establishing Beautiful Brain, I have advised different companies on their product strategy and development
Better than me talking, read what others have said about me.
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José has a talent for understanding complex systems, and he has a first principles approach that allows him to identify opportunity areas quickly within these complex systems.
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José is fantastic at first principles thinking which allows him to cut through complexity. He is also very good at operating at a low level of detail.
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I was immediately impressed by how deep a product thinker José was. He's the epitome of first principles. Conversations with him often ended in "huh, no one has ever thought of this problem in this way"
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José is always able to get into the weeds, and have a knack for seeing around the corner on edge cases and things we’re not talking about.
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José is great at analytical problems and overall getting things done. I have been impressed by his abilities in such type of problems.
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José has tremendous domain knowledge and a healthy level of skepticism. On his role, he had to collaborate with a very large XFN team and engineering teams on multiple teams/sites to arrive on a conclusion of what should be the MVP.
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Jose is super goal oriented. He can think extremely quickly on the spot and estimate impact of a specific feature/project and help align the team on its prioritization. He asks the hard questions and proposes alternatives.
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Data driven- José is amazing at quickly determining impact and exploring alternatives (why should I care?)
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José is great at differentiating opinions from facts and quickly drilling down on priorities/impact based on a few data points
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He is highly trusting of his team, and that motivates us to put out great work (and self-manage with timelines) because we're trusted to do so.
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Overall, I loved working with José, and I'm grateful to have been on his team. I think he's extremely smart and the exact type of person I want to work with -- humble, a great critical thinker, and someone willing to challenge the status-quo, even if things "seem" to be working well.
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José has a level of clarity, kindness, and quiet strength that this world lacks. Despite all the stress, deadlines, and moving targets - you never let it change how you treated those around you.
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